OpenTalks Shipment Policy and Return and Refund Policy

Shipment Policy

At OpenTalks, we strive to provide a seamless experience for our customers from the moment of purchase to the moment you begin your journey with us. Below is our shipment policy for OpenTalks products:

Digital Card Delivery

  • Instant Delivery: All OpenTalks digital cards are delivered instantly upon purchase. Once your payment is successfully processed, you will receive a download link via email to access your digital cards in digital format. No physical shipment is involved for digital products.
  • Download Link: The email containing the download link will be sent to the email address provided during the purchase. Please ensure your email address is entered correctly during checkout.
  • Accessing Digital Cards: You will be able to download the digital cards directly from the provided link. If you experience any difficulty downloading the content, please contact us at support@realpeopleskills.com for assistance.

Expert Session Scheduling

  • No Physical Shipment: Expert sessions with Sanjay Thakur are virtual and do not require physical shipment. Once your session is confirmed, you will receive an email with the session details, including the date, time, and platform (e.g., Zoom, phone, or another medium) for the consultation.
  • Session Confirmation: After your purchase of an expert session, you will receive a confirmation email. If you need to reschedule, please follow the rescheduling instructions outlined in our Return and Refund Policy. Please ensure you have provided the correct contact details to receive session- related emails.

Shipment Exceptions

  • Technical Issues: If you experience any issues with receiving your digital download link or session confirmation email, please reach out to us at support@realpeopleskills.com. We will resolve any technical issues as quickly as possible, typically within 48 hours.

International Shipping

  • As all OpenTalks products are digital in nature, there are no physical shipments involved in any of our offerings. Therefore, international shipping is not applicable.

By completing your purchase, you acknowledge and agree to this shipment policy. If you have any questions or need assistance, please do not hesitate to contact us at support@realpeopleskills.com.

Thank you for choosing OpenTalks!

Return and Refund Policy

Thank you for choosing OpenTalks, where we create a space for meaningful conversations, insights, and personal growth. By purchasing OpenTalks digital cards and expert sessions, you agree to the following return and refund policy:

Digital Cards Purchase

  • No Returns or Exchanges: Once purchased, OpenTalks digital cards are non- returnable and non-refundable. We encourage you to carefully review the content and the topic of the cards before making a purchase. All sales are final upon successful payment and download.
  • Technical Issues: If you experience technical difficulties with downloading or accessing your digital cards, please reach out to us at support@realpeopleskills.com. We will work to resolve any issues promptly.

Expert Session Purchase

  • No Refunds: Expert sessions with Sanjay Thakur are non-refundable. Once the session has been booked, there will be no refunds issued for cancellations or no-shows.
  • Rescheduling: If you need to reschedule your expert session, you must inform us within 7 days of the purchase by emailing support@realpeopleskills.com with your request. Sessions can be rescheduled only once, and the new session must be scheduled within a reasonable timeframe as agreed upon with our team.
  • No Exchange of Topics: Once a session is booked for a specific topic, there will be no exchange of topics. If you wish to change the subject matter, a new session will need to be purchased for the new topic.
  • Failure to Reschedule: If a session is not rescheduled within the given 7-day period or the 7-day notice is not provided for rescheduling, the session will be considered forfeited, and no refund or rescheduling will be possible.

General Terms

  • Availability of Sessions: Expert sessions with Sanjay Thakur are subject to availability. Please book early to ensure the date and time that works best for you.
  • Communication: All communication related to rescheduling, technical issues, or any other concerns must be sent to support@realpeopleskills.com. We aim to respond to all inquiries within 48 hours of receiving your email.

By completing your purchase, you acknowledge and accept these terms and conditions of the OpenTalks platform.

If you have any further questions or concerns, please contact us at support@realpeopleskills.com.